Galaxy Showers (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.galaxyshowers.co.za or engage with our services.

1. Information We Collect

We may collect and process the following personal information:

• Full name and surname

• Contact details (phone number, email address)

• Physical address or installation location (if applicable)

• Information related to your enquiry or requested services

• Website usage data (IP address, browser type, pages visited, and cookies)

2. How We Collect Information

We collect personal information when you:

• Complete a contact or enquiry form on our website

• Submit a Facebook or online lead form

• Contact us via email, phone, or WhatsApp

• Request a quotation or site measurement

• Browse our website (via cookies and analytics tools)

3. Purpose of Collecting Personal Information

Your personal information is collected and used to:

• Respond to enquiries and provide quotations

• Arrange site visits, measurements, and installations

• Communicate regarding our products and services

• Improve our website, services, and customer experience

• Comply with legal and regulatory requirements

4. Sharing of Personal Information

Galaxy Showers does not sell, rent, or trade your personal information.

We may only share your information:

• With trusted service providers or contractors strictly for service delivery

• Where required by law or legal process

• To protect our legal rights or prevent fraud

All third parties are required to treat your information confidentially and securely.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

• Loss or damage

• Unauthorised access

• Unlawful processing

Access to personal information is restricted to authorised personnel only.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality and performance

• Analyse visitor behaviour and traffic

You may disable cookies in your browser settings; however, this may affect website functionality.

7. Your Rights Under POPIA

You have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Object to the processing of your personal information

• Withdraw consent at any time (where applicable)

Requests can be submitted using the contact details below.

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Changes to This Privacy Policy

Galaxy Showers reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Galaxy Showers
📞 Phone: 082 456 5226
📧 Email: daniel@galaxyshowers.co.za
🌐 Website: www.galaxyshowers.co.za

By using this website, you acknowledge that you have read and understood this Privacy Policy.